Kendra handled my inquiry with grace! Follow-up requests to see other properties were addressed as expected (I have high expectations). I was looking at properties on my parents behalf when I was introduced to Kendra and I liked her and her team from the first meeting (we are kindred spirits in more than a few ways). She is a natural at all things real estate; from understanding the needs of clients and helping clients think through and prioritize the needs to explaining and coaching with regard to contractual issues. She is highly knowledgeable about renovation/repair projects and has first hand experience that she's ready to share and help others avoid mistakes.